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Frisbii Blog

How to reduce failed payments

The cost of failed payments is high: lost revenue, friction along the customer journey and resources spent on recovery can cut into your bottom line. Understanding the cause and automating
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A row of glasses with different candy in them, representing different subscription business models.
Subscription Management

Subscription business models explained

We might just think about streaming and car sharing when we think of subscription business models but there's a lot of different types that fit different business structures,[...]

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Company News

Billwerk+ Welcomes New CFO Olivia Senneville and COO Shina Sondhi

[Frankfurt am Main, September 4th, 2024] – Billwerk+, a leading provider of subscription management, recurring billing, and payment solutions, is pleased to announce the[...]

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Two podcasters having a conversation
Subscription Management

The best subscription podcasts

Some of the best subscription podcasts are: SaaSiest Podcast Subscription Talks Subscription Now Subscription Radio Subscriptions: Scaled Subscription Stories

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A man waving goodbye, his back turned to the viewer
Subscription Management

5 ways to prevent involuntary churn for your subscription business

Involuntary churn usually involved failed payments or other technical reasons which can be easily fixed to increase your retention.

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A couple buys something online together.
Customer Experience

Reduce cart abandonment and increase conversions with checkout optimization 

With a cart abandonment rate of almost 80 %, European eCommerce businesses are always looking for ways to lead customers happily through the checkout. But what can you do to[...]

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A successful business meeting
Subscription Management

How to improve B2B sales for subscription companies: 6 decision metrics

If you're asking yourself how to improve B2B sales for your subscription business, you need to first look at the stakeholders of every buying decision. In contrast to B2C[...]

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Features

Subscription & billing management

  • Features

  • Starter

  • Growth

  • Scale

  • Multi-plan creation, add-ons, extras
    Create and customize multiple subscription plans with flexible add-ons and extras tailored to your product or service needs
  • Plan catalogue
    Easily manage a centralized catalog of all your subscription plans, including updates and new offerings
  • Flexible pricing models
    Flat rate, freemium, tiered, per-seat, volume - whatever your product or service monetisation strategy
  • Trial management
    Manage free trials effectively, including duration, upgrades, and automatic conversions
  • Setup fees
    Include one-time setup fees in your plans and billing workflow with full transparency
  • Payment reminders
    Automate reminders for upcoming or overdue payments to minimize churn.
  • Dunning schedules (plan level)
    Configure automated dunning schedules to recover failed payments and reduce involuntary churn
  • Discounts & Coupons
    Create discounts and promotional codes to apply price reductions across products and subscriptions for campaigns, offers, and flexible pricing.
  • Usage-based billing
    Choose from Tiered, tiered step, Volume, volume step, Percentage and percentage step to match your monetization strategy
  • Flexible billing frequencies
    Bill and invoice subscription plans and add-ons on separate billing schedules to support mixed billing models
  • Billing delay
    Delay invoice finalisation and payment collection to allow time for usage consolidation, charge validation, dispute handling, and alignment with billing cycles.
  • Contract management
    Streamline contract creation, renewal, and management for long-term customer agreements.
  • Advanced Dunning Management
    Configure account-wide dunning flows with multi-step recovery flows, customised communication, subscription and payment method actions.
  • Debt collection
    Coming soon - Integrate with a debt collection partner to automate payment escalation, centralise debt recovery workflows, and track collection status in real time
  • Entitlements
    Define and manage user access rights and service levels associated with each subscription plan
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  • Features

  • Starter

  • Growth

  • Enterprise

  • Hosted signup pages
    Create customizable, branded sign-up pages to display your created plans and seamlessly onboard customers, collecting essential details
  • Hosted checkout pages
    Simply configure secure and user-friendly checkout pages, with multiple payment options for smooth payment processing and subscription activation
  • 17 customer languages supported
    17 languages: Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hungarian, Italian , Norwegian, Polish, Romanian, Slovak, Serbian, Spanish and Swedish.
  • Self-service customer portal
    Drive retention by empowering customers with a portal to manage their subscriptions, update payment details, and view billing history
  • Upgrade, downgrade, cancel, pause, expire
    Provide flexibility with options for customers to upgrade, downgrade, cancel, pause, or expire subscriptions as needed
  • Custom fields
    Add tailored fields to your hosted pages to collect and manage unique customer information specific to your business requirements
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  • Features

  • Starter

  • Growth

  • Enterprise

  • Multiple currencies (140+)
    Support for over 140 currencies to enhance billing for global customers.

  • 1 currency

  • Invoices, credit notes
    Generate and manage professional invoices and issue credit notes for adjustments with ease
  • Tax-inclusive pricing
    Automatically calculate and display tax-inclusive pricing on invoices for transparent billing
  • Email template builder
    Customise up-to-date email templates for invoicing, credit notes, dunning, etc.
  • Manual invoice billing (offline)
    For customers paying via offline methods such as bank transfers, checks, or cash, manually generated invoices serve as proper documentation for the transaction
  • Custom tax rules
    Configurable complex tax scenarios, including multi-jurisdictional taxes, exemptions, and variable rates
  • Reverse charge
    Comply with reverse charge regulations by automating tax handling for B2B cross-border transactions
  • Email PDF attachments
    Send invoices and credit notes as PDF attachments in automated or manual emails
  • Accounting exports
    Via our Bookkeeping App - Transfer Accounting Exports to Google Drive, OneDrive, SFTP for integration
  • DATEV accounting export
    Export invoices and financial data in DATEV format for seamless integration with German accounting systems
  • E-Invoicing
    Send and export e-invoices in ZUGFeRD format for reporting to tax authorities in Germany and France, ensuring compliance with local regulations
  • E-Invoice Archiving
    Securely archive e-invoices in line with local compliance and retention requirements across supported markets.
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  • Features

  • Starter

  • Growth

  • Enterprise

  • Integrated payment gateway
    Seamlessly process payments through our built-in gateway, designed for quick setup and smooth compliant transactions
  • Acquirer application initiation
    In-app initiation of applications for KYC processing with one or more acquiring banks, ensuring efficient onboarding for payment processing.
  • 50+ local payment methods
    Offer a wide range of local payment options to cater to customers across different EU regions and preferences.
  • View and manage transactions, invoices, credit notes
    Dashboard view in real time
  • Transaction routing / acquirer routing
    Route transactions across configured acquirers to optimise payment success rates and processing costs (multiple agreements required).
  • Risk filters
    Minimize fraud risks with robust, customizable filters for secure payment processing based on your business policies, such as blocking cards issued in specific countries or regions.
  • Card tokenisation and card update services
    Automatically update expired or replaced cards using tokenization and Account Updater services to reduce failed payments and customer churn
  • Bank reconciliation
    Automatically match bank transfers with Frisbii invoices to reduce manual reconciliation. Continue automating invoicing, recurring billing, and payment updates while offering bank transfer payments.
  • Intelligent retries
    Automatically retry failed payments using configurable retry logic to improve payment recovery
  • Acquirer failover
    Seamless payment processing if one acquirer fails (multiple agreements required)
  • Cards (12+ supported schemes)
    Card schemes, including Visa, Mastercard ...
  • Mobile payments (14+ options)
    Mobile solutions such as Apple Pay, Google Pay, and other regional e-wallets
  • BNPL (6+ options)
    Klarna, PayPal, ClearPay, AEON

  • Bank redirects (16+ options)

  • Bank debits and transfers

  • Prepay services
    Payments can be made in advance for goods or services before use or delivery
  • Click to Pay
    Enable fast, secure online payments with Click to Pay, allowing customers to check out using stored card details across supported devices and merchants.
  • Disputes & Chargebacks
    View disputes and chargebacks from supported acquirers and payment methods directly in Frisbii, linked to the relevant invoice in one central location.
  • SEPA Chargebacks
    View SEPA chargebacks directly in Frisbii, linked to the relevant invoice for easier visibility and tracking.
  • Agentic commerce ready
    Designed to support the future of Agentic Commerce, helping merchants prepare for AI-driven purchasing and automated payment experiences as adoption expands across Europe.

  • Coming soon

  • Coming soon

  • Coming soon

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  • Features

  • Starter

  • Growth

  • Enterprise

  • Out-of-the box predictive Analytics
    Pre-built AI models for Retention, Pricing and Acquisition from your existing Frisbii billing and customer data
  • Connect your own data and systems
    Connect your own data sources like Salesforce, HubSpot, CRM systems to enrich Revenue Insights and/or write back signals to your systems
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  • Features

  • Starter

  • Growth

  • Enterprise

  • Performance Analytics dashboard
    Key performance metrics covering subscriptions, billing, payments
  • Payments dashboard
    Track transactions, refunds, and payment method performance
  • Revenue dashboard
    Track how your revenue metrics are trending over time – uncover what drove it.
  • Subscription dashboard
    Monitor subscription activity, growth, and subscription lifecycle with a full breakdown for analysis.
  • Billing dashboard
    Stay updated on cash flow and streamline billing processes effectively.
  • Customer health dashboard
    Analyze retention rates and identify churn risks for proactive action and customer lifecycle management.
  • Receivables dashboard
    Oversee outstanding payments and optimize accounts receivable management
  • Chargeback reports
    Available only from certain acquirers
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  • Features

  • Starter

  • Growth

  • Enterprise

  • PCI DSS
    Secure handling of payment card data to meet industry standards
  • GDPR
    Compliant with EU regulations for protecting personal data and privacy
  • SOC2
    Secure data management and privacy compliance with industry standards
  • 3DS 2.3
    An extra layer of security for online payments that verifies the cardholder’s identity during checkout.

  • Unlimited private keys

  • 2FA (Two-factor authentication) for sign-in

  • Webhook secret + username and password

  • End-to-end encryption

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  • Features

  • Starter

  • Growth

  • Enterprise

  • Make.com integration access
    Build and automate workflows across apps and systems using pre-built templates or configure your own.

  • Native subscription integrations with Magento, WooCommerce, Shopware

  • Webshop payment integrations
    Shopify, Magento, Drupal, PrestaShop, Vipps, Dynamicweb
  • Marketing & CRM integrations
    ActiveCampaign, Freshworks, HubSpot, Klaviyo, Mailchimp, Monday, Pipedrive, Salesforce, Teamleader, Rainbow Riders, Zoho
  • Finance payment plugins
    Xero, Lexware, Dinero, Visma, Kontolink, e-conomic, Billy by Ageras, VAT Sense, Meneto
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  • Features

  • Starter

  • Growth

  • Enterprise

  • Number of seats
    Number of user accounts that can access the Frisbii platform from your account.

  • 1

  • 2 to 50

  • Unlimited

  • User management
    Admins can invite, manage and control what actions and permissions each user has
  • Audit logs
    Chronological record of system activities, enabling transparency, compliance, and security by tracking changes and actions performed within the system
  • API documentation for subscription, billing, payments
    Comprehensive API documentation with clear instructions, endpoint details, request/response examples, and usage guidelines to help developers integrate and optimize
  • Platform languages
    Allows each user to set their preferred platform language from 9 supported languages, helping global teams work seamlessly in their local language.
  • Sub-accounts
    Company or subsidiary setups running concurrently

  •  

  • Onboarding packages
    Flexible onboarding packages available for different implementation needs, including setup guidance, technical workshops, training, migration support, and optional hypercare
  • Migration support packages
    Support for mass data migration

  •  

  • Commit & save
    Exclusive discounts, rewarding long-term partnership with lower rates
  • Contract terms
    Click to accept contract terms & MSA on Starter and Growth; negotiable on Scale.
  • SSO
    Enable users to access the platform with their master set of login credentials, improving convenience, security, and user experience across platforms
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  • Features

  • Starter

  • Growth

  • Enterprise

  • Frida AI Assistant
    Get instant support and guidance with Frida, Frisbii’s AI-powered assistant for faster issue resolution and platform help.
  • Knowledge Base documentation
    Access comprehensive product documentation, setup guides, and help articles for every feature and function across the Frisbii platform
  • Ticket Support
    Access support through Frida or directly via email ticketing with the Frisbii support team.
  • AI Onboarding Assistant
    Set up Frisbii faster with guided onboarding tailored to your business and configuration needs.

  • Coming soon

  • Coming soon

  • Coming soon

  • Onboarding packages
    Flexible onboarding packages available for different implementation needs, including setup guidance, technical workshops, training, migration support, and optional hypercare
  • Account Management
    Receive dedicated support and strategic guidance to help you maximise value from Frisbii and support your business goals.

  • Mind. ARR

  • BETA programme inclusion
    Get early access to selected new features and help shape future product development through feedback.
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