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Trends Report:

Subscription trends 2026

Read about the biggest trends for subscription businesses and optimize your customer journeys, payment processes and subscription models.

Included:

  • Improve customer experiences and lower churn rates
  • Making use of data analytics for informed decision-making
  • Increasing customer retention with loyalty programs
  • and more

 

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Trend #7 AI integration: revolutionizing subscription models Mentioned last, though certainly the most overarching of the 2026 trends. In the domain of advanced analytics, AI emerges as a valuable asset, providing significant assistance to businesses. By analyzing existing historical data, AI excels in generating forecasts based on probability. Across various industries, this results in predictions covering trends, optimal recommendations, and even the creation of customer profiles for tailored sales and marketing efforts. Yet for many businesses, reactive strategies remain a barrier to growth. A recent study by Bain & Company shows that 70% of companies struggle to connect their sales strategies with revenue management tools like CRM platforms, limiting their ability to understand and meet customer needs — and ultimately hampering growth. This is precisely where AI-driven analytics can close the gap, empowering companies to move from hindsight to foresight. The applications of AI extend beyond forecasting to fine-tune pricing and offer calculations. This proves invaluable for sales teams in establishing personalized pricing plans that align with both customer preferences and revenue goals, surpassing sales targets and fostering customer satisfaction

Ahead of the curve

The subscription trends 2026 for your business

In an ever-changing market landscape, understanding what trends are more than buzzwords and can be used to optimize your processes, improve customer experiences and increase your revenue is crucial for long-term business success.

In our trend report, we’ve collected trends that can be directly applied to your business and help grow your revenue.

Churn prevention

Improve the customer experience

Churn is part of any subscription business, however, churn rates can be optimized by simply providing seamless customer experiences.

Identify touchpoints that cause higher churn and remove friction. Listen to customers and make them feel valued to strengthen loyalty and increase retention.

5-7%

is the benchmark of a healthy churn rate.

*Forbes

28%

fraud reduction is possible with the use of credit card tokens.*

*Visa

Tokenization for credit cards

Credit card tokens reduce fraud and churn

Token technologies for credit cards increases data protection for your customers. Instead of the credit card data, customers will connect to their bank with a token. This can reduce fraud attempts by up to 28% and additionally reduce churn because the token automatically registers credit card updates or renewals.

Read more about token technology in our trend report.

Ready for the future with the subscription trend report

Usage-based billing, tokens, loyalty programs and AI - read in our report how these trends can shape your business, increase your revenue and help you strengthen customer relationships.