CMA Nouvelle-Aquitaine – Tailor-made business support for artisans
The state-owned public institution provides helpful consulting services and ensures that the needs of the craft industry are politically represented.
Products Used
App for Salesforce & Payment Gateway
Region
France
Industry
Public Service
CMA Nouvelle Aquitaine - Supporting craft businesses to strengthen the local economy
The state-owned public institution CMA Nouvelle-Aquitaine is under the supervision of the Ministry of Economy and Finance and supports the role of crafts in the regional and local economy.
It offers local services, support and advice to help businesses start, grow and transform. Furthermore, it contributes to the further development of new artisans by offering skill acquisition programs both for beginners and seasons craftspeople.
Additionally, it acts as a network hub to connect businesses, artisans and their stakeholders for collaboration as well as political and regional representation.
Advantages for artisans and craft businesses
- Tailor-made services and training options
- Accessible to all craft businesses
- 37 locations across France
- 300 advisors for personal support
“As a public institution, we must be both responsive and rigorous in our operations.
Frisbii App for Salesforce provides the reliability we need while remaining a French solution that meets European billing and payment standards.”
CMA Nouvelle-Aquitaine
Optimized invoicing and payments with Frisbii
For its training courses, CMA Nouvelle-Aquitaine was challenged with complex and time-consuming billing and payment processes that caused errors, payment delays and lacked a transparent cash collection.
By choosing the Frisbii App for Salesforce as well as the Frisbii payment gateway, CMA Nouvelle-Aquitaine could finalize fully digitize and automate its invoicing and enable seamless and secure online card payments.
This way, both the payment process as well as the billing was swift, secure and transparent for artisans.
The results:
- Reduced admin workload
- Better payment experiences for artisans
- Faster payments and optimized cashflow management
“With Frisbii App for Salesforce, we fully digitized our invoicing process, transforming the way we support artisans. Manual input and paper-related delays are gone — everything is now automated and compliant with accounting standards.
Thanks to the Frisbii payment gateway, we’ve launched an eCommerce payment module for our online services and training. Artisans and learners can now pay securely by card with a smooth experience. This helped us accelerate collections and simplify payment management for our teams.”
CMA Nouvelle-Aquitaine
