ACEH – Compliant invoice processing & workload reduction
The French home improvement company migrated to Salesforce and the Frisbii App for Salesforce to automate their invoice processing, ensure compliance and reduce incorrect data by 70%.
Products Used
App for Salesforce
Region
France
Industry
Service
ACEH - Making the switch from an inhouse solution to Salesforce
ACEH is a French business that provides home improvement services such as renovation, roofing and facades to mostly private homeowners.
ACEH operates 13 locations in France, each with a different owner for the local invoicing.
Due to the scope of their projects as well as installment plans, invoices can be spread over long periods ranging from five to 15 years (covering renovation work combined with long-term maintenance). To optimize their invoice processes, ACEH was looking for a new solution.
Previously, ACEH used an inhouse CRM that helped each regional owner of invoicing. However, the inhouse solution required a lot of maintenance and could not support the company’s growth. Additionally, it allowed the premature deletion of invoices which caused numbering gaps and compliance issues.
ACEH was looking for a new solution that could scale with its growth, automate the invoice processing, centralize data and ensure compliance standards.
The choice was made to go with Salesforce because it could also cover all sales and marketing processes. For the invoice management, Salesforce suggested the native Frisbii App for Salesforce for recurring billing. The out-of-the-box app aligns with French regulatory standards and seamlessly fits into any Salesforce invoice setup.
“Frisbii integrates perfectly with our processes and has been a real game changer, delivering tangible time savings in both invoicing and invoice follow-up.”
50% less time spent on invoice processing & administration
The implementation project itself was substantial and required the migration of 15 years of company data as well as extensive change management to onboard users to the new Salesforce platform. ACEH was supported by the Frisbii implementation partner Reej.
As a native app, Frisbii’s invoice solution did not require many customizations (mainly invoice templates).
Impact of Salesforce & Frisbii App for Salesforce
- Secure, compliant invoicing
- 50% reduction of time spent with invoice administration
- Reduction of customer receivables volume by 20%
- Increased data reliability (payment methods, administrative data, etc.)
- Improvement of invoicing data accuracy by 70%
- Higher visibility into receiveables with data dashboards
- Easy payment and collection tracking due to smart user interface
- Higher data visibility across teams
ACEH is planning to further integrate accounting in 2026 to save 60% time spent for accounting tasks.
“Frisbii supported us in modernizing our commercial process by integrating seamlessly with Salesforce.”